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Security Guard
The role of the security guard is an ever evolving role with a corresponding increase in complexity and responsibility. The risk of criminal attack, terrorism or general emergency situations has placed an increasing demand on the security sector. Personnel now need to be trained in a wide variety of disciplines to meet the current challenges. Employers need to know their staff have undergone basic training and have the knowledge to meet these demands. This role equally applies to the public and private sectors where the security guard operates, and the need to have basic training with the opportunity of further development has never been more important. Correctly trained personnel can have the positive effect on reducing loss through criminal activity or hazardous risks.
Content
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Identify the role and responsibilities of the security guard
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Identify the requirements for effective patrolling
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Identify the requirements for controlling access
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Identify the requirements for search procedures
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Identify security and emergency systems and procedures
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Recognise requirements for dealing with fire
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Identify requirements of the Health and Safety at Work Act
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Identify the role and powers of the Security Guard in law
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Identify requirements for dealing with emergencies
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Identify requirements for customer care
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Identify requirements for effective communication
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Recognise equality and diversity in the workplace
The aim of unit 2 is to provide the basic understanding to deal effectively with workplace violence.
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Assess and reduce the risk of violence in the work environment
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Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation.
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Identify post incident support and report the circumstances to provide information for personnel and organisation learning.